Under Stairs Storage
We have listed the most frequently asked questions we get asked about our under stairs storage solutions below.
If you have any other under stairs storage questions please feel free to contact us using our contact page or telephone / email us at your convenience.
Frequently asked questions
Do you offer a National Installation Service?
Yes, we offer a national service within the United Kingdom.
How long does it take to install my under stairs storage?
It can take from half a day to 2 full days to complete most installations. The average install time is 1 working day. We start between 8am and 9am in the morning & usually finish the same day by 6pm. Some more detailed installations can run into 2 or 3 days but all this is confirmed before you place an order.
What do i do about my current wall under my stairs?
We will remove any plasterboard walls currently under your stairs. If we find at point of survey that your wall is load-bearing or structural we will insist that you get a builder to quote for the removal. Once we have surveyed your existing arranagement we can advise accordingly.
What if I have a gas meter, toilet, telephone box or boiler beneath my stairs?
We are experienced in working around current services you may have under your stairs. Some are redundant & have been left in place & some need access ongoing. Whichever is the case in your home, we can work around these to make sure they are hidden whilst still allowing access to those which will need it in the future. All our storage solutions are tailor made & bespoke which allows for these situations to be easily managed.
What if my stairs have a bend at the end (kite winder stairs)?
Some stairs turn at the end (kite winder stairs) as you come down or go up them. Again, all our under stairs storage solutions are bespoke & tailor made so once we have details of your stairs & the measurements we can create a solution that will fit your particular project.
What weight will the drawer units under my stairs be able to support or hold?
It is reccomended that you do not place more than 45kgs of weighted items into one drawer unit. This is what our runners are guaranteed to hold. However, in certain circumstances we are informed of items that a customer wishes to store that may be above and beyond these limits. So, we can provide storage solutions that hold up to 200kgs plus. We just need to understand your budget & requirements to quote accordingly.
What colour or finishes are available for my new under stairs storage?
We offer any painted colour finish that can be taken from a "British Ral" colour chart. There are extra costs for special colours & white satin matt top coated hand painted HDF door / drawer fonts are what we quote for as standard.
How much do you charge for your under stairs storage solutions?
The cost of our fitted under stair storage solutions can vary subject to what colour & sizes you require the furniture finished in & if you require a veneer or specially manufactured drawer or door front that can also increase the cost.
What are your payment terms & do you offer any finance options?
Our payment terms are very simple. We require a 30% manufacturing deposit when you place your order & we do not book or schedule installation dates until a deposit is paid in full. The outstanding balance of 70% falls due (& is expected to be paid) upon practical completion of your installation once our installers leave your home.
What measurements do you need from me to be able to quote?
1) We need the rise of your stairs which is the height from the floor to the underside of your highest step marked "A" on the illustration below.
Do you offer a product guarantee?
Yes, we offer a LIFETIME GUARANTEE on all our Under Stairs Storage Solutions. This means that reasonable* care should be taken when using your furniture but any failings in fixtures, fittings & the furniture itself that are not caused by general "Wear and Tear" or abusive use will fall under our LIFETIME GUARANTEE. For example, if a runner fails and it has not been overloaded when inspected by teh manufacturer that replacement runner would be covered under the LIFETIME GUARANTEE. If you child or a member of your family marks or damages a painted door or carcass part or general wear and tear has occured through usage, that replacement or repainting would not be covered.
What makes your product different to other Under Stairs Storage products or companies?
We have over 30 years experience of supplying & installing fitted furniture into peoples homes within the UK. The experience we bring to the Under Stairs Storage marketplace is derived from bespoke Kitchen, Bedroom & Home Office manufacture & installations.